Posted by MReed in
Uncategorized on January 19, 2011 |
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From a Human Resources standpoint, there is another function for audio conferencing that most people would seriously rather not think about, that being mass layoffs. The recent economic downturn has hit home for millions of Americans. Some are still trying to get by on unemployment benefits that, in some cases, equal only a fraction of what a person's income had been.
Cold Calls
A good many companies, however, weren't firing people out of any particular malice, and are just now beginning to hire again. They were cutting their labor expenses in order to keep their doors open. In that same vein, the use of audio conferencing remains in line with their stated goal, which is to save money. One such employer, pharmaceuticals maker Sanofi-Aventis, did just that late last year. It's bad enough to lose one's job, and just before Christmas at that, but to be fired via a conference call? Some 1,700 employees were left aghast.
Was The Fax Machine Broken?
Audio conference layoffs, while heartless on the surface, are certainly more personal in nature than a mass e-mail would have been. That didn't keep bruises from forming, as many compared the firing to the movie Up In The Air (which follows a professional corporate downsizer in his quest to rack up 10 million airline miles). But would it really better for anyone to conduct such unfortunate downsizing events in a face-to-face manner?
The real potential harm could be that which the employer does to itself with such tactics. For one thing, it's not exactly a morale-building exercise for the employees who remain with the company for... however much longer. Withering morale is proven to be directly tied to decreased production. Hopefully, it all worked out for everyone, and other companies were able to learn from the mistakes - real or perceived - that were made by Sanofi-Aventis.